Search

Sub-menu of this subject

After sales service


After Sales Service department handles customers'queries of METRO services or products, delivers promotion gifts and warranty card, and deals with exchanging or refunds.


1. Handling customers' queries of METRO sevices or products.

2. Delivering promotion gifts.

3. Warranty:

All electric products purchased in METRO are warranted by the manufacturers. The warranted service centers, which are deligated by the manufacturers, are noted on the warranty card.

4. Exchanging or Refunds:

For the non-food products, METRO will exchange or refund within 3 days on condition that technical faulty by the manafacturer with proof of METRO invoice and original packaging and accessories.